Organisations servetheir communities bestwhen their ownsystems are sound.
A consulting firm for organisations that serve communities across East, Central and Southern Africa, headquartered in Nairobi. Strategy, governance, data, and the safe use of technology.
Four lines of work. Together they are the parts of a sound system.
Strategy and advisory
Strategic planning and review, programme design, and independent advice to boards and leadership, with Evaluation, learning reviewAn evaluation is an independent study of whether a programme did what it set out to do, and why. A learning review asks the same questions together with the people who ran the programme, so that the answers change what they do next. as the evidence behind decisions.
Strategic plans and mid-term reviews
Programme design and Theory of changeA written account of how a programme's work is expected to lead to the change it wants, step by step, so that each step can be checked.
How your organisation actually runs and what would make it sounder: the board and its GovernanceThe rules and habits by which an organisation is directed and held to account: who decides, who checks, and how anyone would know., policies and controls, human resources systems, roles and performance, staff development, compliance.
Board and governance reviews
Policies, procedures and internal controls
Human resources systems, roles and performance
Capacity assessmentA structured look at what an organisation can do well now, where it is stretched, and what it would take to grow. Done with the organisation, not to it. and development plans
Collecting, managing, analysing and using your own data, from operations, finance, people, services and customers: strategy and systems, measures a manager can read, analysis and insight, dashboards, data quality and governance.
Adopting AI where it helps and declining it where it does not: contained pilots, a policy for use and accountability, cybersecurity readiness, and data protection under Data protection lawMost countries in the region have a data protection act; Kenya's dates from 2019. They set out how organisations may collect, store and use personal data, and what the people the data is about are owed..
We work with organisations whose work reaches communities, whatever their form. What they share is that people depend on them, so their systems have to hold.